To our valued patients,
Per recommendation of the American Dental Association (ADA), the Massachusetts Dental Society (MDS), the Center for Disease Control (CDC), Massachusetts Department of Public Health (MDPH), and Governor Charlie Baker, we have decided that it is in the best interest of both our patients and our team to limit our services to dental emergencies and potentially emergent issues only. We plan to resume routine care when Charlie Baker’s “Phase 2” begins.
Our family has always been dedicated to providing you with the safest environment possible for your dental care. We have always adhered to all CDC & OSHA mandated universal precautions and requirements pertaining to infection control, bloodborne pathogens, as well as aerosol and droplet transmission. We are currently making sure all measures are being taken for you to return to our office safely. This includes, but is not limited to, securing all Personal Protective Equipment (PPE) required to protect both you and us, which has been difficult due to the national shortage.
You will notice some changes on your next visit to our office. We are seeing a smaller volume of patients at a time to adhere to social distancing guidelines. We ordered air purifiers for all of the treatment rooms and sneeze guards for the front desk. We have added online bill pay to limit the amount of time patients must stay in the office. We have closed our waiting room and are having all patients wait in their cars until it is time for their treatment. We are also prescreening all patients and staff members prior to entering the building, which includes a health questionnaire and a temperature check. Your health is our utmost concern and we are doing everything in our power to ensure patients’ safety.
If you have an upcoming appointment, please be on the lookout for a call/email/text from us on how to proceed. There is no need to contact the office, as we will reach out to each of you regarding all appointments and schedule changes.
As always, we remain committed to providing high quality dental care. Please call our office at 508-746-9503 if you are having a dental emergency. If we do not answer, please leave a message. We are checking the messages daily and will get back to you as soon as possible.
Examples of emergent or potentially emergent care include, but are not limited to:
Bleeding that will not stop
Swelling in or around the mouth
Tooth that has been knocked out
Abnormal growth/change in tissue
We hope everyone is holding up okay and staying safe, healthy, and informed. We will continue to provide updates as they become available to us. We miss all of you and look forward to resuming normal care as soon as it is safe to do so!
Drs. Richard & Emily Karr